Terms and conditions
Lo shop online is the exclusive property of Fattoria Santo Stefano di Bendinelli Elena e Fratelli Società Agricola – via Collegalle, 3- 50022 – Greve in Chianti (FI) – P.Iva 05031980484 as legitimate owner. They are protected by Italian and international copyright laws. The site and all its contents may not be reproduced, even partially, distributed, sold, transferred or modified.
General shipping information
Shipping is carried out both in Italy and abroad. Shipping abroad may involve additional costs for customs, taxes, etc. which are not calculated in the total.
The total shipping costs are calculated automatically according to your area of residence through the checkout procedure. You can choose your preferred shipping method from those available when placing your order.
Payment methods accepted
Payment with PayPal
With this payment method it is possible to pay by credit card, PayPal account. For payment, the system will redirect to the PayPal portal. No credit card or personal information about you will be used or stored on this website.
Payment with Stripe
With this payment method it is possible to pay by credit card. For payment, the system will redirect to the Stripe portal. No credit card or personal information about you will be used or stored on this website.
Payment con Bonifico bancario
In the case of payment by bank transfer, it is necessary to confirm by sending a copy of the payment to: info@fattoriasantostefano.it The order will be processed as soon as possible and only after receipt of payment.
Invoice
To receive an invoice it is necessary to send all the data required by law and notify us by phone or email.
Terms of withdrawal
Pursuant to article 59 on the consumer code, the right of withdrawal is not permitted in the case of: “supply of goods which risk deteriorating or expiring rapidly, and supply of sealed goods which do not lend themselves to being returned for hygienic reasons connected with health protection and have been opened after delivery”.
Customer care
For any question or request for assistance, please send an email to info@fattoriasantostefano.it or call us on +39 055 8572298, we will do our best to answer you as soon as possible.
